Open Personal Details
Open the Locate a Locum app.
Tap More in the main navigation.
Under My Profile, tap Personal Details.
Update your details
You can update the following details:
First Name
Last Name
Email
Phone Number
Address
Gender
National Insurance Number
First Name, Last Name, Email, Phone Number, and Address are required profile fields.
To update your details:
Edit the fields you need to change.
If updating your Email, confirm your password when prompted.
For Address, use the search box and select the correct address from the suggested results.
For Gender, select from the dropdown.
Tap Save Changes.
Once saved, your updates apply immediately and a Profile Updated banner will display.
Date of Birth
You may be able to add your Date of Birth if it has not already been provided.
Once your Date of Birth has been added, it cannot currently be amended in the app.
Troubleshooting
Why can’t I save my changes?
Check that all required fields are complete.
If you are changing your Email, you’ll also need to confirm your password before saving.
Why won’t my address save?
You need to select your address from the suggested results. Do not free-type the address only.
Why can’t I change my Date of Birth?
Once your Date of Birth has been added, it cannot currently be amended in the app.
Why did I see an error when changing my email?
If your password is incorrect, or the change cannot be authorised, you may see an error message.
Check your password and try again.
How do I know my changes saved?
A Profile Updated banner will display once your changes have been saved.
Need help?
Go to More → Help in the app to contact the Service Desk.