Overview
This guide explains how to reset your password if you can't remember it or want to change it.
Step-by-Step Instructions
Go to the login page.
Click on "Forgot Password"
Enter your registered email address and click Reset Password.
Check your email inbox for a password reset link from us.
Follow the link in the email.
Enter your new password and confirm it, then click Reset Password.
Troubleshooting
Issue: I didn't receive the email.
Solution: Check your spam or junk folders. If it's not there, try the steps again to ensure your email address was entered correctly.
Issue: I'm having trouble with the reset link.
Solution: The reset link is unique and may expire after a short time. Try the process again to get a new link. If the issue persists, contact support using the in-app messenger.