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How to access Booking Contacts with LAL Pro

Learn how to quickly find contact details and recent booking information for companies you’ve booked with through Locate a Locum.

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Written by Rory Kehoe

Overview

Booking Contacts gives LAL Pro locums quick access to useful contact and shift information for companies they’ve worked with or have an upcoming booking with through the Locate a Locum platform.
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Instead of searching through previous emails or bookings, you can view available contact details alongside your recent and upcoming shifts in one place.
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If you do not currently have LAL Pro, selecting Pro from the main navigation will show more information about the Pro offering and the option to start a trial or subscribe depending on your eligibility.
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Open Booking Contacts

  1. Tap Pro from the main navigation.
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  2. Scroll to the Success heading.

  3. Tap Booking Contacts.

The Booking Contacts screen will show a contact list of companies you’ve previously worked with or have a future booking with through the Locate a Locum app.

Tap the relevant company card to view more information.

View company contacts and booking information

The company screen displays the contact details available for that company, including:

  • phone number;

  • email address.

You’ll also see a snapshot of your shifts with the company, including:

  • Shift Date

  • Shift Time

  • Hourly Rate

  • Status, such as completed or next.

The screen shows your last two shifts and your next shift with that company, where applicable.
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If you need additional support from Locate a Locum, tap Chat with LAL. The web chat will open immediately so you can enter your query.
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Use the Next Booking shortcut

If you have an upcoming booking, the Pro landing page will also show a Next Booking card.

Tap Booking Contacts from this card to go directly to the contact information and booking details for the company associated with your next shift.

Common questions

  • Which companies appear in Booking Contacts?
    Booking Contacts includes companies where you’ve previously worked a shift or currently have a future booking through the Locate a Locum platform.
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  • What information can I see for a company?
    You can view the available phone number and email address for the company, alongside your last two shifts and your next shift where applicable.
    Shift cards include the date, time, hourly rate and booking status.
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  • What if I don’t have an upcoming booking?
    If you do not have a future booking, the Next Booking card will not appear on the Pro landing page.
    Instead, you may see Need help finding shifts with the option to Book a Call. Selecting this will take you to the booking journey where you can schedule dedicated time with a Locum Success specialist.
    You can still access your existing Booking Contacts through:
    ​Pro → Success → Booking Contacts
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  • Can I contact Locate a Locum from Booking Contacts?
    Yes.
    Tap Chat with LAL to open the web chat and enter your query directly.
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  • Do I need LAL Pro to access Booking Contacts?
    Yes.
    ​Booking Contacts is a LAL Pro feature. Standard users selecting Pro can explore the Pro offering and start a trial or subscribe depending on eligibility.

Want to learn more about LAL Pro?

Book a 15-minute LAL Pro Discovery call with our Locum Success Team to explore what Pro includes, ask questions and understand how it could add more value to your Locate a Locum experience.

Book a LAL Pro Discovery Call

Need help?

Go to More → Support in the app to contact our Support Team.

If you’re a LAL Pro user, you can also access Priority Support for faster help, phone support and dedicated appointments with a Locum Success specialist. For more information, see How to access Priority Support with LAL Pro.

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