Overview
Your feedback helps us understand what’s working well and where the Locate a Locum experience could be improved.
We actively listen to feedback from our locum community and use it when considering how the platform and LAL Pro develop.
Use Feedback to share comments or suggestions about Locate a Locum or your LAL Pro experience. If you need help with a query or issue that requires a response, use Support instead. For more information on the support options available with Pro, see How to access Priority Support with LAL Pro.
Submit feedback
Tap Pro from the main navigation.
Scroll to the Subscription heading.
Tap Feedback.
Enter your feedback in the text box, providing enough detail to clearly explain your comments or suggestion.
Tap Submit.
Feedback can contain up to 200 characters.
After a successful submission, you’ll see:
Thanks for your feedback, We appreciate you taking the time
Common questions
What should I use Feedback for?
Use Feedback to share comments, suggestions or thoughts about Locate a Locum or your LAL Pro experience.
Can I use Feedback to get help with a support issue?
No.
Feedback is logged and reviewed internally and should not be used for queries that require a response.
For support, go to More → Support in the app.
Why is Submit greyed out?
You need to enter at least 5 characters before Submit becomes available.
How much feedback can I enter?
You can enter up to 200 characters.
Will I receive a response to my feedback?
No.
Feedback is reviewed internally, but a direct response should not be expected.
What should I do if my feedback won’t submit?
If the submission is unsuccessful, you’ll see:
We could not send your feedback. Please try again.
Try submitting your feedback again. If the problem continues, go to More → Support to contact our Support Team.
Want to learn more about LAL Pro?
Book a 15-minute LAL Pro Discovery call with our Locum Success Team to explore what Pro includes, ask questions and understand how it could add more value to your Locate a Locum experience.
Need help?
Go to More → Support in the app to contact our Support Team.
If you’re a LAL Pro user, you can also access Priority Support for faster help, phone support and dedicated appointments with a Locum Success specialist. For more information, see How to access Priority Support with LAL Pro.