Why it’s happening
Right to work rules changed on 1 October 2026. Companies now need to show that the locum working each shift is the same person whose right to work was checked. Shift Check In lets you show that from your own phone, in seconds.
Two ways a company may check it’s you
Route | What happens |
Shift Check In | You check in on your phone in the LAL app, with Face ID, fingerprint or your phone’s passcode. |
Photo ID check | The branch checks your photo ID when you arrive. |
You won’t always know in advance which a company uses. So bring photo ID and your phone to every shift.
Before every shift
Photo ID. It must show your photo, for example your passport or photo driving licence.
Your phone, charged.
The latest version of the LAL app. Update it from the App Store or Google Play.
Location services on. Check-in needs it. Where you check in from isn’t blocked, but your phone has to be able to share a location.
Notifications on, so you get the 15-minute reminder.
How to check in
Step 1: Open your shift and tap Check in. The button appears on your booked shift an hour before it starts. We’ll send you a reminder 15 minutes before.
Step 2: Confirm your details. Check your name, registration number, branch and start time are right. Then tap Check in.
Step 3: Confirm it’s you. Use Face ID or your fingerprint. If that doesn’t work, you can use your phone’s passcode instead.
Step 4: You’re checked in. You’ll see the time and where you checked in. Tap Done. The button on your shift now shows your check-in time.
Checked in away from the branch?
Your check-in still goes through. The distance from the branch is recorded, and the company can see it.
Problem | What to do |
No signal, flat battery or no phone | Find the manager on shift. Once they’ve seen your photo ID, they can check you in. |
Face ID or fingerprint not working | Use your phone’s passcode instead. |
Phone doesn’t have Face ID or fingerprint | Use your phone’s passcode, or ask the manager on shift to check you in. |
Forgot to check in | You can still check in until your shift ends. |
No Check in button | Make sure you have the latest app version. If the company doesn’t use Shift Check In, there won’t be a button, so expect a photo ID check instead. |
Your privacy
Your face and fingerprint stay on your phone. LAL never sees or stores them.
Your phone takes one location reading, when you check in.
The company sees when and where you checked in, and how: face, fingerprint or passcode.
Your phone can only be linked to one LAL account at a time.
FAQs
FAQs
Q) Does every shift use Shift Check In? No. Only shifts with companies that have switched it on. Others may check your photo ID instead.
Q) Do I have to check in? If the company uses it, they’ll expect you to. It’s the quickest way to show you’re the locum they booked. If you don’t, the branch will need to check your photo ID instead.
Q) Can someone else check in for me? No. Check-in is tied to your own phone and your LAL account.
Still need help? Email support@locatealocum.com