Turning it on
Next time you set a new password, we’ll ask if you’d like to use Face ID or your fingerprint.
Tap yes.
Next time you open the app, look at your phone or touch the sensor, and you’re in.
If you say no, we won’t ask again.
Good to know
Your face and fingerprint stay on your phone. We never see them.
If biometric sign-in doesn’t work, you can sign in with your password as usual.
If you change your password, you’ll need to turn biometric sign-in on again.
Your phone can only be linked to one LAL account at a time.
Still need help?
Email support@locatealocum.com