Why use it
Proof for every shift. A record of who checked in, when, where and how, ready if you’re asked.
No awkward ID checks. Locums confirm it’s them. Your team only steps in if something goes wrong.
Works when nobody’s there. Locums who open up alone can still check in.
Nothing to install. Locums use their own phones. We switch it on for your company centrally.
Before you start
What | What’s needed |
Company settings | Locum Compliance, Managed Compliance and biometric check in switched on. Your account manager arranges this. |
To check a locum in | Role permission: Record Manual Shift Check-In. |
To see the report | Role permissions: Locum Credential Requirements Read, plus View All Shifts or Rota View Calendar. |
Locums | The latest version of the LAL app, location services on, and notifications on so they get the reminder. |
Agree your process. Decide who records a check-in if a locum can’t, and what branches should do if ID is missing or doesn’t match.
Check permissions. Make sure the right roles can check locums in and see the report.
Tell your locums. Send the ready-made message through LAL to inform the locum that the shift they’re booked in for uses biometric check in and they need to action it before the shift starts.
Ask us to switch it on. Your customer success or account manager turns it on for your company. It applies to all your locations.
How a locum checks in
The locum opens their booked shift in the LAL app. The Check in button appears an hour before the start. They get a reminder 15 minutes before.
They confirm their name, registration number, branch and start time.
They confirm it’s them with Face ID or fingerprint. If that fails, they can use their phone’s passcode, and this is recorded.
They see the time and where they checked in.
What you see on each shift
Status | What it means |
At branch | The locum checked in within 250 metres of the branch. |
Distance shown | The locum checked in further away. It still works, and the distance is recorded so you can follow up. |
Not started | The check-in window hasn’t opened yet. It shows when it opens. |
Not checked in | The shift has started and the locum hasn’t checked in. It shows how long since the start. |
Manager check-in | A manager recorded the check-in, with a reason. |
When a locum can’t check in
If a locum has no phone, no signal, no biometrics on their phone, or a problem with the app, a manager can record the check-in for them. Only do this when the locum is with you in person.
Open the shift, on the web or in the employer mobile app.
Select Record check-in.
Choose why they can’t check in themselves: no phone, no internet connection, phone has no biometric capabilities, problem with app, or other. Add a note if it helps.
Tick to confirm you’ve checked the locum’s photo ID and they’re the booked locum.
Select Record check-in. It’s recorded under your name.
You can record a check-in from an hour before the shift starts until 24 hours after it ends.
The Shift Check-ins report
Find it on the web under Compliance › Shift Check-ins.
What it shows: shift ID, date, location, locum, job type, email, phone, status, check-in time, location check, and method and device.
Filters: shift date range (up to two years back), locum name, and more with Add Filter.
Sorting: “Not checked in first” puts the shifts that need attention at the top.
Actions: record a check-in straight from the report, or export it to CSV.
Privacy
LAL never sees or stores a locum’s face or fingerprint. These stay on the locum’s phone.
The phone takes one location reading, at check-in.
Each check-in records the shift, the locum, the device, the method (face, fingerprint or passcode), the time and the location.
FAQs
FAQs
Q) Do locums have to check in? It isn’t compulsory for them, but it’s the quickest way for them to show they’re the locum you booked. Any shift without a check-in shows in the report so you can follow up.
Q) What if a locum checks in away from the branch? The check-in goes through and the distance is recorded. You can see it on the shift and in the report.
Q) What if their phone has no Face ID or fingerprint? They can use their phone’s passcode, which is recorded as the method. Or a manager can check them in after seeing their photo ID.
Q) Does it apply to all our locations? Yes. Once it’s switched on, it applies across your company.
Q) Can a locum check in for someone else? No. Check-in is tied to the locum’s own phone, and a phone can only be linked to one LAL account at a time.
Q) How do we turn it off? Speak to your customer success or account manager.