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How to manage notification preferences in the app

Use Notification Preferences to control which alerts you receive by Email Notifications and Push Notifications. You can manage alerts for shifts, bookings, profile reminders, and marketing updates directly in the app.

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Written by Rory Kehoe


Open Notification Preferences

  1. Open the Locate a Locum app.
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  2. Tap More in the main navigation.
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  3. Under Settings & Notifications, tap Notification Preferences.

Manage notification categories

Notification preferences are grouped into four categories:

  • Shifts

  • Bookings

  • Profile

  • Marketing
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Shifts

Use shift notifications to control alerts about available shifts and job opportunities.
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You may see options such as:

  • Daily Shift Updates — receive daily updates for shifts based on your availability, location, and hourly rate preferences.

  • Favourite Branches Shifts — receive notifications when shifts become available in your favourite branches. For earlier alerts on favourite branch shifts, LAL Pro users can also receive Early Bird Notifications. For more guidance, see Early Bird Notifications on LAL Pro.

  • Emergency Shifts — receive notifications when emergency shifts become available in your location.

  • Permanent Jobs — receive updates on permanent job opportunities.
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Favourite Branches Shifts are available by Push Notifications only.
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LAL Pro users may also see Watched Shifts Price Changes (LAL Pro). This sends notifications when the hourly rate of a shift you are watching changes and is available by Push Notifications only. For more guidance, see Watch Shifts on LAL Pro.
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Bookings

Under Bookings, you’ll see Shift Applications.
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This controls updates on your shift application and booking status, including cancellations and negotiations.
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At least one notification method must remain enabled for Shift Applications.
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Profile

Under Profile, you’ll see Profile Alerts.
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This controls updates about expiry dates on your profile, including compliance documents and accreditations.
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At least one notification method must remain enabled for Profile Alerts.
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Marketing

Under Marketing, you’ll see Important Product & Industry Updates.
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This includes newsletters on industry news and updates about important new features on Locate a Locum.
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You can choose whether to receive these updates by Email Notifications and/or Push Notifications.
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Choose Email or Push Notifications

For each notification option, you can enable the available notification methods:

  • Email Notifications

  • Push Notifications

Some notification options may only be available by Push Notifications.
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Your preferences save automatically when updated. Once you’ve made your changes, you can navigate away from the screen.
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View notifications in the Notification Centre

You can view your app notifications by tapping the bell icon from the main navigation area.
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The Notification Centre shows notifications such as booking updates, unsuccessful applications, cancellations, and negotiation updates.

You can use Filters to narrow the list by:

  • Status, such as unread notifications; and

  • Type of notification.
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Troubleshooting

  • Why can’t I turn off a notification method?
    Some notification options must have at least one method enabled.
    For Shift Applications and Profile Alerts, you must keep either Email Notifications or Push Notifications enabled.

  • Why am I not receiving push notifications?
    Check that push notifications are enabled in your app preferences and in your device notification settings.

  • Why am I not receiving emails?
    Check your spam or junk folder and make sure your account email address is correct.

  • Why can’t I see Watched Shifts Price Changes?
    ​Watched Shifts Price Changes (LAL Pro) is only available to LAL Pro users and is available by Push Notifications only. For more guidance, see Watch Shifts on LAL Pro.

  • Where can I view my app notifications?
    Tap the bell icon from the main navigation area to open the Notification Centre.

  • Do I need to save my changes?
    No separate save button is needed. Your preferences save automatically when updated.

Need help?

Go to More → Help in the app to contact the Service Desk.

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