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How to block a locum (prevent future viewing/applications)

Use this guide to block a locum so they cannot view or apply for any future shifts with your company.

Written by Stevie McIntyre

Before you start

  • Access is permissions-based. If you can’t edit locum settings, ask a Company Admin.
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Steps

  1. Open People
    Go to People from the main navigation.

2. Show locums
Set User Type to Locum.
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3. Find the locum
Search by name or email, or use + Add Filter to narrow results. Click the locum’s name to open their profile.
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​4. Open Settings
In the profile, select the Settings tab.

5. Block the locum

In Company User Status, choose:

  • Permanently deleted and Blocked — permanently blocks the user and removes them from your licence.
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  • Suspended — temporarily blocks the user (they can’t view/apply) pending review.
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6. Save
Click Save Changes (green). The locum is now blocked and cannot view or apply for future shifts.
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Tips

  • Add an internal note on the locum’s profile explaining why they were blocked (helps future admins).
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  • If the issue is location-specific, consider alternative actions (e.g., disabling Instant Book at certain stores) before blocking platform-wide.
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Troubleshooting

  • Can’t see Company User Status: You may lack permissions or be on the wrong user type—confirm User Type = Locum.
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  • Need help? Click the chat button in the bottom-right corner of the screen to contact our support team.

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