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How to use Instant Book

Learn how to find and book eligible shifts instantly using Instant Book, where available, and how to confirm a shift directly in the app.

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Written by Rory Kehoe

What is Instant Book?

Instant Book lets you confirm an eligible shift immediately without waiting for the employing company to approve an application.

Instant Book is only available where the employing company has enabled it. Some companies may also require you to meet certain conditions before you can use Instant Book, such as being company approved or having worked with them before.

Find instant-bookable shifts

  1. Open the Locate a Locum app and tap Search icon in the main navigation.
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  2. Tap the Instant Book quick filter to show shifts that can be booked instantly.
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  3. Browse the available shifts and choose how you want to continue:
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  • Quick book: tap Book Now on the shift card.
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  • View details first: tap the shift card to open the Shift details screen.

Book the shift

Before confirming, always review the shift details carefully, including the date, time, location, rate, employer notes, and cancellation policy.
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Option A — Book from the shift list

  1. Tap Book Now on the shift card.
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  2. In the confirmation modal, tap Book Now again to confirm.
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This is not an application. Once confirmed, the shift is booked instantly.

Option B — Book from the details screen

  1. Review the information on the Shift details screen.
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  2. Tap Instant Book.
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  3. In the confirmation modal, tap Book Now to confirm.
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This is not an application. Once confirmed, the shift is booked instantly.

After you book

Once your booking is confirmed, a booking confirmation is sent to you and the employing company. How you receive the confirmation may depend on your notification settings.

You can also find the confirmed shift in the My Shifts section of the app. It will be visible in:

  • the Calendar view within My Shifts; and

  • the Booked list view within My Shifts.
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Troubleshooting

  • Why can't I see “Book Now” or “Instant Book”?
    ​    Instant Book may not be available for all shifts. It is enabled at the discretion of the employing company. Remove the Instant Book filter to see all available shifts.
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  • Why can I Instant Book at one store but not another?
    ​    Employing companies can enable or disable Instant Book at specific store locations. This means you may be able to instantly book shifts at one store, but not another store run by the same company.
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  • What if I booked a shift by mistake?
    ​    Review the employer’s cancellation policy before cancelling a shift.
    Cancellations are visible to employers and may affect future opportunities, so only confirm an Instant Book shift when you are confident you can attend.
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Need help from Support (in-app)?
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Go to More → Help and contact our Service Desk directly via the app.

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