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How to change a shift’s location

Use this guide to move a scheduled shift to a different Location from the Rota screen.

Written by Sarah Murray

Before you start

  • Access is permissions-based. If you can’t see location options, ask a Company Admin.
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Steps

  1. Open Rota
    Go to Rota from the main navigation.

2. Find the shift
Filter by Dates, Location, Job Types, or Labels to locate the shift.
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3. Open the shift menu
In the shift cell, click the downward arrow (top-right) to open the dropdown.

4. Choose Change Location
Select Change Location.
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5. Select the new location

  • Pick the New Location from the dropdown.
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  • The system will auto-load the new location’s configuration (e.g., times/rates).
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6. Review details & notify
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  • Edit any Shift Details if needed.
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  • (Optional) Tick Notify Worker to inform the assigned person of the change.
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7. Confirm
Click Confirm (green) to apply the update.
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Tips

  • Use filters first to avoid moving the wrong shift, especially in busy rotas.
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  • Use Notify Worker to trigger a system generated notification to the affected user.
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Troubleshooting

  • Change Location not visible: You may lack permissions; check with a Company Admin.
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  • New Location missing from dropdown: Confirm you have access to the destination location.
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  • Need help? Click the chat button in the bottom-right corner of the screen to contact our support team.

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