Update your details
Log in to the app.
Tap More (bottom-right of the app).
Go to My Profile → Personal Details.
4. Edit the fields you need:
First name / Last name
Email (you’ll be asked to confirm your password to save)
Phone number
Address (use the search box and select a result)
Date of birth (tap to open the calendar)
Gender (select from dropdown)
National Insurance number
5. Tap Save Changes (green button).
Troubleshooting
Save is greyed out: Complete required fields or confirm your password if changing email.
Address won’t save: Select an address from the suggestions (don’t free-type only).
Need help? Go to More → Help to contact our Service Desk in-app.