Summary:
From January 2026, Locate a Locum will use a new, automated identity verification system. This includes:
A passport scan
A biometric selfie match
Routing to the correct Right to Work workflow
This guide explains how Right to Work checks differ depending on where you live and which passport you hold, and what you will need to provide.
1. Why identity verification checks are changing
This update improves:
Speed — verification can be completed in minutes
Accuracy — no more blurry uploads or manual checks
Consistency — all locums follow the same process
Security — biometric verification reduces fraud
The new process ensures every locum follows the same identity check procedure while meeting the legal Right to Work rules for the country where they live.
2. What you will always need
Every locum, regardless of residency or passport:
Needs a valid passport
Must complete a biometric selfie match
Must verify through the Locate a Locum mobile app
Please note, driving licences are no longer accepted for verification
3. Why residency matters
Right to Work laws differ between:
The Republic of Ireland (ROI)
The United Kingdom (UK)
The Crown Dependencies (Jersey, Guernsey, Isle of Man)
So a locum’s Right to Work requirements depend on:
Residency (your address)
Passport type
The Locate a Locum app applies the correct rules.
4. RTW Requirements by Residency
A. If you live in the Republic of Ireland
Irish or British passport:
✔ Nothing further required. You are RTW-cleared automatically.
Any other passport:
⬆ You must upload RTW documents using the uploader.
(Examples: Stamp permissions, employment permits)
B. If you live in the United Kingdom
British or Irish passport:
✔ No RTW evidence required.
Any other passport:
You must provide a Home Office Share Code.
C. If you live in Jersey, Guernsey or the Isle of Man (Crown Dependencies)
All passport types:
Right to Work evidence must be uploaded.
This is because Crown Dependencies have their own RTW systems that differ from both the UK and ROI.
5. How Automated Verification Works
Tutorial Video
Step 1 — Documents Required Checklist
Before you begin your automated identity checks, please ensure you have the following items ready:
A device with a camera
Passport
Proof of your Right to Work (if not a British or Irish citizen)
Police Check credentials
Indemnity Insurance
Step 2 — Legal Check
Complete a quick legal check.
Please answer questions truthfully.
Step 3 — Passport scan
Before scanning passport, you need to select your issuing country using the selector.
Find a well lit area, ensure all details of the passport are sharp, within the frame and not covered.
The verification system checks the authenticity and security features of the passport.
The passport scan typically takes less than a minute to upload.
Step 4 — Selfie | Face Scan
Position your face within the frame and hold steady for the selfie scan.
This helps to confirm your ID matches you.
Step 5 — Upload Compliance Documents
Once you have completed the face scan, you can upload your other compliance documents:
Police Checks
Indemnity Insurance
Step 6 — Right to Work Requirements
Based on your residency and passport type, the app routes you to:
No further action, OR
Share Code upload, OR
Right to Work document upload (via uploader)
You don’t need to decide anything, our system chooses the correct path.
To view Right to Work status, follow the path below:
Click "More" in the bottom right corner
Select "Compliance Credentials" listed under "My Profile"
Right to Work status will be listed here (not applicable to British or Irish citizens)
Step 5 - Done! Process Complete.
You have now completed the automated identity verification process.
Once our team have approved your documents, you will be able to book shifts via the Locate a Locum app.
7. Quick Summary Table
Residency | Irish / British Passport | Non-Irish / British Passport |
ROI | No evidence | Upload Irish Right to Work Docs |
UK | No evidence | Upload UK Share Code |
Jersey / Guernsey / Isle of Man | Upload evidence | Upload Right to Work evidence |
Troubleshooting & FAQs
Troubleshooting & FAQs
Q) My document won’t scan
Try: Clearer lighting or a different angle.
Q) My selfie didn’t work
Avoid glasses, glare or shadows.
Q) App says it can’t verify me
Retry the steps listed above, if issues persist, contact the Locate a Locum Support Team.
Q) Do I need a passport?
Yes, a passport is the only form of identification acceptable.
Q) Can I complete this verification on the website?
No. Verification is mobile-only, the web upload tool has been removed.
Q) Why has the web compliance page been removed?
All compliance checks now happen in the app for better speed and security.
FAQs for Employers
FAQs for Employers
Q) Do employers need to use / download the automated system?
No. The ID checks happen within the Locate a Locum app and will be for locums only. As an employer, you do not need an account or any new tools.
Q) Does this change how employers verify locum’s compliance?
No. Compliance information will still appear in the dashboard exactly as before. The biggest difference you will notice is how quickly locums become verified.
Q) Will this speed up how fast locums become bookable?
Yes. With the new automated ID and Right to Work verification, locums move to a “compliant” status much quicker.
Q) How will the locum’s data be protected?
All identity data is handled securely and stored in line with GDPR and Home Office standards. Employers do not receive any additional personal data.
Q) Will employers see anything different in the platform?
No UI / platform changes will be made for employers.
Q) What happens if a locum fails automated ID verification?
Locate a Locum will guide the locum through a fallback process. This may include manual checks from the Locate a Locum team.