Open Notification Preferences
Open the app and log in.
Tap More (bottom-right).
Under Settings & Notifications, tap Notification Preferences.
Manage notification types
Toggle On/Off for each option:
Shifts
Daily Shift Updates – new shifts matching your availability, location, and rate.
Favourite Branches Shifts – shifts at your saved branches.
Emergency Shifts – urgent local shifts.
Permanent Jobs – permanent job opportunities.
Bookings (at least one must be enabled)
Shift Applications/Bookings/Cancellations/Negotiations – updates on your applications and booking status.
Profile (at least one must be enabled)
Profile Alerts – reminders for expiring compliance documents/accreditations.
Marketing
Important Product & Industry Updates – newsletters and feature updates.
Choose notification method
For each option, enable any combination of:
Email notifications
Push notifications
Your preferences save automatically when you switch options.
Troubleshooting
Can’t change a toggle? Ensure mandatory categories (Bookings and Profile) have at least one option enabled.
Not receiving emails/push? Check your device/app notification settings and spam/junk.
Need help? Go to More → Help to contact our Service Desk in-app.