All cancellations must be requested through the Locate a Locum app or website. The request will not be processed until our team receives a reason for the cancellation so it can be passed to the relevant coordinator.
How to Cancel a Shift
To cancel a shift, follow these steps:
Navigate to your Diary in the app or on the website.
Select the shift you need to cancel.
Click 'View Details'.
Click the box that appears to bring up the option to cancel the shift.
A box will pop up asking you to select the reason for canceling from a dropdown menu.
You must fill in the 'Additional Information' box with as much detail as possible to help us process your request quickly.
Click 'Cancel Booking' to send the request to the Locate a Locum team.
Important Information
All cancellations are reviewed on a case-by-case basis. We understand that circumstances you have no control over may lead to a cancellation, and we will always try to support you where possible.