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How to claim mileage and other expenses

This guide shows how to add additional expenses directly from My Diary in the app.

Stevie McIntyre avatar
Written by Stevie McIntyre
Updated over a week ago

Add expenses

  1. Open the app → tap My Diary (bottom menu).

2. In the calendar, tap the shift you want to claim for.
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3. On Shift details, tap Add expenses.

4. Enter Expense type, Amount, Date, and a brief Description.

5. (If required) upload a receipt.
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6. Tap Save Expense.
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Tips

  • Add expenses soon after the shift and keep receipts ready.
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  • Check the employer’s expense policy in the Company Profile.
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Troubleshooting

  • Can’t see “Add expenses”? The employer may not allow additional expense requests, or the shift isn’t eligible (e.g., not yet completed).
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  • Save/Submit is greyed out: Complete all required fields and attach a receipt if it’s mandatory.
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  • Need help? Go to More → Help to contact our Service Desk in-app.

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