To cancel a shift you will need to navigate to your 'Booked Shifts' section on your profile:

You will then need to select the shift that needs to be canceled and click the date as this is a hyperlink and will bring up the full shift details

Once in the below screen there is an option for 'Cancel Shift'. If you click this button it will bring up the following message:

Please select the cancellation reason and fill in the box for 'Message To Locum' as it will let the locum and our team know why this shift needs to be canceled and we can process this ASAP. Once you have filled in the reason for canceling (eg, change in rota, booked in error, pharmacist returning from sickness), you will then need to click 'Yes' and this will send the cancellation request through to our team and we will process this cancellation for you.

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