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Marketplace: Pharmacy Employer Help
Marketplace: Pharmacy Employer Help
Getting Started, How To's and Troubleshooting
56 articles in this collection
Written by
Jonny Clarke,
Stevie McIntyre,
and
Olivia McKearney
How to Multi-Book Locums
A step-by-step guide on how to multi-book locums using the platform.
Written by
Olivia McKearney
Updated over a week ago
Factors that Influence Locum Rates
Employers
Written by
Stevie McIntyre
Updated over a week ago
Getting Started
Employers - Signing up & Getting started
This step by step guide will help you through the sign up process and posting your first shift to the locum marketplace
Written by
Stevie McIntyre
Updated over a week ago
How does Locate a Locum work?
What is Locate a Locum and how does the system work? How do I book a locum?
Written by
Jonny Clarke
Updated over a week ago
Locate a Locum Cancellation Policy: Employers
Locum Cancellation policy: help and guidance (March 2020)
Written by
Stevie McIntyre
Updated over a week ago
How To's
How to Enable or Disable Instant Book for a Locum?
Instant Book for employers
Written by
Stevie McIntyre
Updated over a week ago
Clock-in Settings
A complete guide on how you can make edits to the ‘Clock-In Settings’ section of the LaL platform.
Written by
Olivia McKearney
Updated over a week ago
How To Add an Externally Booked Shift for Payment
A step-by-step guide on how to add a shift that has been booked externally from the LaL platform but needs to be added for payment.
Written by
Olivia McKearney
Updated over a week ago
How to Approve Hours & Assign a Payroll Status to an Employee's Timesheet
A step-by-step guide on how to approve hours and assign a payroll status to an employee's timesheet
Written by
Olivia McKearney
Updated over a week ago
How to Review Locum Documents Prior to Booking
A step-by-step guide on how to review locum documents prior to booking.
Written by
Olivia McKearney
Updated over a week ago
How to Republish a Live Shift
A step-by-step guide on how to republish a live shift.
Written by
Olivia McKearney
Updated over a week ago
How to Add ‘No Show’ to an Employee's Timesheet
A step-by-step guide on how to add "no show" to an employee's timesheet.
Written by
Olivia McKearney
Updated over a week ago
How to add an Expense to a Historical Shift that has already been paid
A step-by-step guide on how to add an expense to a historical shift.
Written by
Olivia McKearney
Updated over a week ago
How to Edit a Shifts Hourly Rate
A step-by-step guide detailing how to edit the hourly rate of single or multiple shifts.
Written by
Olivia McKearney
Updated over a week ago
How to Adjust Hours on an Employee's Timesheet to 'Undertime'
A step-by-step guide on how to adjust hours on an employee's timesheet to undertime.
Written by
Olivia McKearney
Updated over a week ago
How to Create a Block of Shifts
A step-by-step guide detailing the process for creating a block of shifts for your selected location.
Written by
Olivia McKearney
Updated over a week ago
How to Adjust Hours on an Employee's Timesheet to 'Overtime'
A step-by-step guide on how to adjust hours on an employee's timesheet to overtime.
Written by
Olivia McKearney
Updated over a week ago
How to Cancel a Single Shift within a Block
A step-by-step guide detailing the process for cancelling an individual shift within a block.
Written by
Olivia McKearney
Updated over a week ago
Agency Manager
A complete guide on how to use the ‘Agency Manager’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
How to Clock in & Out for a Break
A step-by-step guide detailing how to clock in & out for breaks after already clocking in to start your shift.
Written by
Olivia McKearney
Updated over a week ago
How to Cancel a Block of Shifts
A step-by-step guide detailing the process for cancelling an entire block of shifts.
Written by
Olivia McKearney
Updated over a week ago
Company Manager
A complete guide on how to make edits to the Company Manager section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
Expense Types
A complete guide on how to make edits to the ‘Expense Types’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
How to Remove a Shift from a Block
A step-by-step guide detailing the process for removing a shift from a block that you do not wish to cancel.
Written by
Olivia McKearney
Updated over a week ago
Landing Page Settings
A complete guide on how to make edits to the ‘Landing Page Settings’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
Leave Settings
A complete guide on how to edit the Leave Settings section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
How to Edit a Blocks Settings
A step-by-step guide detailing the process for editing the type and visibility tiering of a block.
Written by
Olivia McKearney
Updated over a week ago
Locations
A complete guide on the ‘Locations’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
Leave Types
A complete guide on how to make edits to the ‘Leave Types’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
Locum Compliance
A complete guide on how to make edits to the ‘Locum Compliance’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
How to Assign a Block of Shifts
A step-by-step guide detailing the process for assigning a block of shifts to a locum.
Written by
Olivia McKearney
Updated over a week ago
Payment Configurations
A complete guide on how to make edits to the ‘Payment Configurations’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
Payroll Categories
A complete guide on how to make edits to the ‘Payroll Categories’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
Payment Configurations
A complete guide on how to make edits to the ‘Payment Configurations’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
How to Edit a Single Shift within a Block
A step-by-step guide detailing the process for editing an individual shift within a block.
Written by
Olivia McKearney
Updated over a week ago
Regions
A complete guide on the ‘Regions’ section of the LAL platform.
Written by
Olivia McKearney
Updated over a week ago
How to Book a Locum for a Block of Shifts
A step-by-step guide detailing the process for booking a locum that has applied for a block.
Written by
Olivia McKearney
Updated over a week ago
How to Send Communication to Users
A step-by-step guide on how to bulk send communication to locums from the ‘People’ screen.
Written by
Olivia McKearney
Updated over a week ago
Employer cancellation process
Employer cancellation process
Written by
Stevie McIntyre
Updated over a week ago
How to Edit Roles & Permissions
This guide will provide you with an overview of the autogenerated Roles & Permissions on the LAL system.
Written by
Olivia McKearney
Updated over a week ago
How to block a locum
A step-by-step guide on how to block a locum from working in your pharmacy again.
Written by
Stevie McIntyre
Updated over a week ago
How to reconcile timesheets based on clock-ins
Time & Attendance How To's
Written by
Stevie McIntyre
Updated over a week ago
How to view & book Applicants
Updated - February 2020
Written by
Stevie McIntyre
Updated over a week ago
How to use the Rate Negotiation Feature - Employers
A step-by-step guide on how to use the rate negotiation feature.
Written by
Stevie McIntyre
Updated over a week ago
How to Turn-Off Rate Negotiation
A step-by-step guide on how to turn off the rate negotiation feature for specific shifts
Written by
Jonny Clarke
Updated over a week ago
How do I add a branch?
I need to add a new branch to the system, can I do this?
Written by
Jonny Clarke
Updated over a week ago
How Do I Post A Shift?
Employer. Post A Shift. Branches
Written by
Jonny Clarke
Updated over a week ago
How To Edit Shift Details?
How do I change the rate or start time of a shift?
Written by
Jonny Clarke
Updated over a week ago
How do I accept a locum's application?
I have received an application for one of my shifts, how do I book a locum? What do I do after I receive an application?
Written by
Jonny Clarke
Updated over a week ago
How do I pay locums?
Once a locum works a shift, how should I pay them?
Written by
Jonny Clarke
Updated over a week ago
How to Cancel a Booked Shift as an Employer
A step-by-step guide detailing the process to cancel a shift as an Employer on behalf of the Company or the Locum.
Written by
Jonny Clarke
Updated over a week ago
Troubleshooting
Product Update: Shift Expiry
Written by
Stevie McIntyre
Updated over a week ago
I've registered for the first time but can't log in
I registered my pharmacy but I didn't get any email to confirm and I'm not able to log in
Written by
Jonny Clarke
Updated over a week ago
What if a locum's performance is poor?
How do I report a locum for poor performance?
Written by
Jonny Clarke
Updated over a week ago
Why does my shift not have any applications?
I have posted shifts but haven't had any applications yet, what can I do to attract locums?
Written by
Jonny Clarke
Updated over a week ago
What if a locum doesn't turn up for a shift?
What happens if a locum is a no show? What should I do if the staff notify me that the locum hasn't turned up.
Written by
Jonny Clarke
Updated over a week ago