Marketplace: Pharmacy Employer Help

Getting Started, How To's and Troubleshooting

56 articles in this collection
Written by Jonny Clarke, Stevie McIntyre, and Olivia McKearney

How to Multi-Book Locums

A step-by-step guide on how to multi-book locums using the platform.

Written by Olivia McKearney
Updated over a week ago

Factors that Influence Locum Rates

Employers

Written by Stevie McIntyre
Updated over a week ago

Getting Started

Employers - Signing up & Getting started

This step by step guide will help you through the sign up process and posting your first shift to the locum marketplace

Written by Stevie McIntyre
Updated over a week ago

How does Locate a Locum work?

What is Locate a Locum and how does the system work? How do I book a locum?

Written by Jonny Clarke
Updated over a week ago

Locate a Locum Cancellation Policy: Employers

Locum Cancellation policy: help and guidance (March 2020)

Written by Stevie McIntyre
Updated over a week ago

How To's

How to Enable or Disable Instant Book for a Locum?

Instant Book for employers

Written by Stevie McIntyre
Updated over a week ago

Clock-in Settings

A complete guide on how you can make edits to the ‘Clock-In Settings’ section of the LaL platform.

Written by Olivia McKearney
Updated over a week ago

How To Add an Externally Booked Shift for Payment

A step-by-step guide on how to add a shift that has been booked externally from the LaL platform but needs to be added for payment.

Written by Olivia McKearney
Updated over a week ago

How to Approve Hours & Assign a Payroll Status to an Employee's Timesheet

A step-by-step guide on how to approve hours and assign a payroll status to an employee's timesheet

Written by Olivia McKearney
Updated over a week ago

How to Review Locum Documents Prior to Booking

A step-by-step guide on how to review locum documents prior to booking.

Written by Olivia McKearney
Updated over a week ago

How to Republish a Live Shift

A step-by-step guide on how to republish a live shift.

Written by Olivia McKearney
Updated over a week ago

How to Add ‘No Show’ to an Employee's Timesheet

A step-by-step guide on how to add "no show" to an employee's timesheet.

Written by Olivia McKearney
Updated over a week ago

How to add an Expense to a Historical Shift that has already been paid

A step-by-step guide on how to add an expense to a historical shift.

Written by Olivia McKearney
Updated over a week ago

How to Edit a Shifts Hourly Rate

A step-by-step guide detailing how to edit the hourly rate of single or multiple shifts.

Written by Olivia McKearney
Updated over a week ago

How to Adjust Hours on an Employee's Timesheet to 'Undertime'

A step-by-step guide on how to adjust hours on an employee's timesheet to undertime.

Written by Olivia McKearney
Updated over a week ago

How to Create a Block of Shifts

A step-by-step guide detailing the process for creating a block of shifts for your selected location.

Written by Olivia McKearney
Updated over a week ago

How to Adjust Hours on an Employee's Timesheet to 'Overtime'

A step-by-step guide on how to adjust hours on an employee's timesheet to overtime.

Written by Olivia McKearney
Updated over a week ago

How to Cancel a Single Shift within a Block

A step-by-step guide detailing the process for cancelling an individual shift within a block.

Written by Olivia McKearney
Updated over a week ago

Agency Manager

A complete guide on how to use the ‘Agency Manager’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

How to Clock in & Out for a Break

A step-by-step guide detailing how to clock in & out for breaks after already clocking in to start your shift.

Written by Olivia McKearney
Updated over a week ago

How to Cancel a Block of Shifts

A step-by-step guide detailing the process for cancelling an entire block of shifts.

Written by Olivia McKearney
Updated over a week ago

Company Manager

A complete guide on how to make edits to the Company Manager section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

Expense Types

A complete guide on how to make edits to the ‘Expense Types’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

How to Remove a Shift from a Block

A step-by-step guide detailing the process for removing a shift from a block that you do not wish to cancel.

Written by Olivia McKearney
Updated over a week ago

Landing Page Settings

A complete guide on how to make edits to the ‘Landing Page Settings’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

Leave Settings

A complete guide on how to edit the Leave Settings section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

How to Edit a Blocks Settings

A step-by-step guide detailing the process for editing the type and visibility tiering of a block.

Written by Olivia McKearney
Updated over a week ago

Locations

A complete guide on the ‘Locations’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

Leave Types

A complete guide on how to make edits to the ‘Leave Types’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

Locum Compliance

A complete guide on how to make edits to the ‘Locum Compliance’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

How to Assign a Block of Shifts

A step-by-step guide detailing the process for assigning a block of shifts to a locum.

Written by Olivia McKearney
Updated over a week ago

Payment Configurations

A complete guide on how to make edits to the ‘Payment Configurations’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

Payroll Categories

A complete guide on how to make edits to the ‘Payroll Categories’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

Payment Configurations

A complete guide on how to make edits to the ‘Payment Configurations’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

How to Edit a Single Shift within a Block

A step-by-step guide detailing the process for editing an individual shift within a block.

Written by Olivia McKearney
Updated over a week ago

Regions

A complete guide on the ‘Regions’ section of the LAL platform.

Written by Olivia McKearney
Updated over a week ago

How to Book a Locum for a Block of Shifts

A step-by-step guide detailing the process for booking a locum that has applied for a block.

Written by Olivia McKearney
Updated over a week ago

How to Send Communication to Users

A step-by-step guide on how to bulk send communication to locums from the ‘People’ screen.

Written by Olivia McKearney
Updated over a week ago

Employer cancellation process

Written by Stevie McIntyre
Updated over a week ago

How to Edit Roles & Permissions

This guide will provide you with an overview of the autogenerated Roles & Permissions on the LAL system.

Written by Olivia McKearney
Updated over a week ago

How to block a locum

A step-by-step guide on how to block a locum from working in your pharmacy again.

Written by Stevie McIntyre
Updated over a week ago

How to reconcile timesheets based on clock-ins

Time & Attendance How To's

Written by Stevie McIntyre
Updated over a week ago

How to view & book Applicants

Updated - February 2020

Written by Stevie McIntyre
Updated over a week ago

How to use the Rate Negotiation Feature - Employers

A step-by-step guide on how to use the rate negotiation feature.

Written by Stevie McIntyre
Updated over a week ago

How to Turn-Off Rate Negotiation

A step-by-step guide on how to turn off the rate negotiation feature for specific shifts

Written by Jonny Clarke
Updated over a week ago

How do I add a branch?

I need to add a new branch to the system, can I do this?

Written by Jonny Clarke
Updated over a week ago

How Do I Post A Shift?

Employer. Post A Shift. Branches

Written by Jonny Clarke
Updated over a week ago

How To Edit Shift Details?

How do I change the rate or start time of a shift?

Written by Jonny Clarke
Updated over a week ago

How do I accept a locum's application?

I have received an application for one of my shifts, how do I book a locum? What do I do after I receive an application?

Written by Jonny Clarke
Updated over a week ago

How do I pay locums?

Once a locum works a shift, how should I pay them?

Written by Jonny Clarke
Updated over a week ago

How to Cancel a Booked Shift as an Employer

A step-by-step guide detailing the process to cancel a shift as an Employer on behalf of the Company or the Locum.

Written by Jonny Clarke
Updated over a week ago

Troubleshooting

Product Update: Shift Expiry

Written by Stevie McIntyre
Updated over a week ago

I've registered for the first time but can't log in

I registered my pharmacy but I didn't get any email to confirm and I'm not able to log in

Written by Jonny Clarke
Updated over a week ago

What if a locum's performance is poor?

How do I report a locum for poor performance?

Written by Jonny Clarke
Updated over a week ago

Why does my shift not have any applications?

I have posted shifts but haven't had any applications yet, what can I do to attract locums?

Written by Jonny Clarke
Updated over a week ago

What if a locum doesn't turn up for a shift?

What happens if a locum is a no show? What should I do if the staff notify me that the locum hasn't turned up.

Written by Jonny Clarke
Updated over a week ago