Marketplace: Pharmacy Employer Help

Getting Started, How To's and Troubleshooting

15 articles in this collection
Written by Jonny Clarke and Stevie McIntyre

Getting Started

How to assign a branch

Getting started - assign a branch

Written by Stevie McIntyre
Updated over a week ago

Employers - Signing up & Getting started

This step by step guide will help you through the sign up process and posting your first shift to the locum marketplace

Written by Stevie McIntyre
Updated over a week ago

How does Locate a Locum work?

What is Locate a Locum and how does the system work? How do I book a locum?

Written by Jonny Clarke
Updated over a week ago

Locate a Locum Cancellation Policy: Employers

Locum Cancellation policy: help and guidance (March 2020)

Written by Stevie McIntyre
Updated over a week ago

How To's

How to Turn-Off Rate Negotiation

Turn off the rate negotiation feature

Written by Jonny Clarke
Updated over a week ago

How do I add a branch?

I need to add a new branch to the system, can I do this?

Written by Jonny Clarke
Updated over a week ago

How Do I Post A Shift?

Employer. Post A Shift. Branches

Written by Jonny Clarke
Updated over a week ago

How To Edit Shift Details?

How do I change the rate or start time of a shift?

Written by Jonny Clarke
Updated over a week ago

How do I accept a locum's application?

I have received an application for one of my shifts, how do I book a locum? What do I do after I receive an application?

Written by Jonny Clarke
Updated over a week ago

How do I pay locums?

Once a locum works a shift, how should I pay them?

Written by Jonny Clarke
Updated over a week ago

Can I cancel a shift that I have booked?

If I have booked a locum can I cancel the shift?

Written by Jonny Clarke
Updated over a week ago

Troubleshooting

I've registered for the first time but can't log in

I registered my pharmacy but I didn't get any email to confirm and I'm not able to log in

Written by Jonny Clarke
Updated over a week ago

What if a locum's performance is poor?

How do I report a locum for poor performance?

Written by Jonny Clarke
Updated over a week ago

Why does my shift not have any applications?

I have posted shifts but haven't had any applications yet, what can I do to attract locums?

Written by Jonny Clarke
Updated over a week ago

What if a locum doesn't turn up for a shift?

What happens if a locum is a no show? What should I do if the staff notify me that the locum hasn't turned up.

Written by Jonny Clarke
Updated over a week ago