Marketplace: Pharmacy Employer Help

Getting Started, How To's and Troubleshooting

Jonny Clarke avatar Stevie McIntyre avatar Olivia McKearney avatar
56 articles in this collection
Written by Jonny Clarke, Stevie McIntyre, and Olivia McKearney
How To's

How to Enable or Disable Instant Book for a Locum?

Instant Book for employers
Stevie McIntyre avatar
Written by Stevie McIntyre
Updated this week

Clock-in Settings

A complete guide on how you can make edits to the ‘Clock-In Settings’ section of the LaL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How To Add an Externally Booked Shift for Payment

A step-by-step guide on how to add a shift that has been booked externally from the LaL platform but needs to be added for payment.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Approve Hours & Assign a Payroll Status to an Employee's Timesheet

A step-by-step guide on how to approve hours and assign a payroll status to an employee's timesheet
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Review Locum Documents Prior to Booking

A step-by-step guide on how to review locum documents prior to booking.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Republish a Live Shift

A step-by-step guide on how to republish a live shift.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Add ‘No Show’ to an Employee's Timesheet

A step-by-step guide on how to add "no show" to an employee's timesheet.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to add an Expense to a Historical Shift that has already been paid

A step-by-step guide on how to add an expense to a historical shift.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Edit a Shifts Hourly Rate

A step-by-step guide detailing how to edit the hourly rate of single or multiple shifts.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Adjust Hours on an Employee's Timesheet to 'Undertime'

A step-by-step guide on how to adjust hours on an employee's timesheet to undertime.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Create a Block of Shifts

A step-by-step guide detailing the process for creating a block of shifts for your selected location.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Adjust Hours on an Employee's Timesheet to 'Overtime'

A step-by-step guide on how to adjust hours on an employee's timesheet to overtime.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Cancel a Single Shift within a Block

A step-by-step guide detailing the process for cancelling an individual shift within a block.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Agency Manager

A complete guide on how to use the ‘Agency Manager’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Clock in & Out for a Break

A step-by-step guide detailing how to clock in & out for breaks after already clocking in to start your shift.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Cancel a Block of Shifts

A step-by-step guide detailing the process for cancelling an entire block of shifts.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Company Manager

A complete guide on how to make edits to the Company Manager section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Expense Types

A complete guide on how to make edits to the ‘Expense Types’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Remove a Shift from a Block

A step-by-step guide detailing the process for removing a shift from a block that you do not wish to cancel.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Landing Page Settings

A complete guide on how to make edits to the ‘Landing Page Settings’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Leave Settings

A complete guide on how to edit the Leave Settings section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Edit a Blocks Settings

A step-by-step guide detailing the process for editing the type and visibility tiering of a block.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Locations

A complete guide on the ‘Locations’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Leave Types

A complete guide on how to make edits to the ‘Leave Types’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Locum Compliance

A complete guide on how to make edits to the ‘Locum Compliance’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Assign a Block of Shifts

A step-by-step guide detailing the process for assigning a block of shifts to a locum.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Payment Configurations

A complete guide on how to make edits to the ‘Payment Configurations’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Payroll Categories

A complete guide on how to make edits to the ‘Payroll Categories’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Payment Configurations

A complete guide on how to make edits to the ‘Payment Configurations’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Edit a Single Shift within a Block

A step-by-step guide detailing the process for editing an individual shift within a block.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Regions

A complete guide on the ‘Regions’ section of the LAL platform.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Book a Locum for a Block of Shifts

A step-by-step guide detailing the process for booking a locum that has applied for a block.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to Send Communication to Users

A step-by-step guide on how to bulk send communication to locums from the ‘People’ screen.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

Employer cancellation process

Employer cancellation process
Stevie McIntyre avatar
Written by Stevie McIntyre
Updated over a week ago

How to Edit Roles & Permissions

This guide will provide you with an overview of the autogenerated Roles & Permissions on the LAL system.
Olivia McKearney avatar
Written by Olivia McKearney
Updated over a week ago

How to block a locum

A step-by-step guide on how to block a locum from working in your pharmacy again.
Stevie McIntyre avatar
Written by Stevie McIntyre
Updated over a week ago

How to reconcile timesheets based on clock-ins

Time & Attendance How To's
Stevie McIntyre avatar
Written by Stevie McIntyre
Updated over a week ago

How to view & book Applicants

Updated - February 2020
Stevie McIntyre avatar
Written by Stevie McIntyre
Updated over a week ago

How to use the Rate Negotiation Feature - Employers

A step-by-step guide on how to use the rate negotiation feature.
Stevie McIntyre avatar
Written by Stevie McIntyre
Updated over a week ago

How to Turn-Off Rate Negotiation

A step-by-step guide on how to turn off the rate negotiation feature for specific shifts
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago

How do I add a branch?

I need to add a new branch to the system, can I do this?
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago

How Do I Post A Shift?

Employer. Post A Shift. Branches
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago

How To Edit Shift Details?

How do I change the rate or start time of a shift?
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago

How do I accept a locum's application?

I have received an application for one of my shifts, how do I book a locum? What do I do after I receive an application?
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago

How do I pay locums?

Once a locum works a shift, how should I pay them?
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago

How to Cancel a Booked Shift as an Employer

A step-by-step guide detailing the process to cancel a shift as an Employer on behalf of the Company or the Locum.
Jonny Clarke avatar
Written by Jonny Clarke
Updated over a week ago