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Payment Support

This document will provide support around payment expectations, suggested actions before shift & potential useful contacts.

Sarah Murray avatar
Written by Sarah Murray
Updated over 3 weeks ago

This guide provides key information about payment expectations, actions to take before your shift, and useful contacts for payment support.

Payment Expectations

Locate a Locum is not responsible for processing payments; this is handled directly by the payment teams of each company. Since we work with various companies, payment processes can vary.

Payments are typically made within 7, 14, or 30 days of the worked shift, depending on the company. We strongly recommend confirming the payment timeline when you submit your invoice to manage your expectations.

Actions to Take Before Your Shift

Before your shift, it's essential to understand the payment process for that specific pharmacy. Please read our blog, "Locuming in Different Pharmacies - Registering & Getting Paid."

  • For Pharmacies on the Blog: The blog details how to register and get paid for shifts with our major partners.

  • For Independent Pharmacies: These pharmacies require you to leave an invoice in-store. Click here to download an invoice template

  • We also recommend asking for an email address to send the invoice directly.

Useful Contacts

If your payment has not been received within the expected payment period, we are here to help. Contact us, and we can email the relevant company on your behalf.

Please note that as Locate a Locum does not process payments, we can only escalate the issue and wait for a response from the company's payment team.

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