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How to Adjust Hours on an Employee's Timesheet to "Undertime"

Use this guide to mark late clock-ins or early clock-outs as Undertime on an employee’s timesheet.

Sarah Murray avatar
Written by Sarah Murray
Updated over 3 weeks ago

Before you start

  • Access is permissions-based. If you can’t see Time & Attendance or Adjust Hours, ask a Company Admin.
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Steps

  1. Open Time & Attendance
    Go to Time & Attendance from the main navigation.

2. Filter and find the employee
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  • Use Dates, Only Show Relief Workers, and Location to narrow results.
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  • Search by name using Search Term, then click the employee’s name to open their timesheet.
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3. Open Adjust Hours

  • In the timesheet, click the three dots in the Actions column.
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  • Select Adjust Hours to open the modal.
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4. Set Undertime (Clock-in / Clock-out tabs)

  • Clock-in tab: If the employee arrived late, set Status to Undertime and enter the total minutes late & select Type.

  • Clock-out tab: If the employee left early, set Status to Undertime and enter the total minutes early & select Type.
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  • Add Notes as needed.
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5. Save changes
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  • Click Save (green).
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  • The timesheet updates to reflect the adjustments.
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Tips

  • Use Undertime only for genuine lateness/early departures; keep On Time for compliant events.
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  • Add concise Notes (e.g., “traffic incident” or “left for appointment”) for audit clarity.
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Troubleshooting

  • Don’t see Adjust Hours: You may lack permissions or not be on the employee’s timesheet view.
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  • Save is disabled: Ensure a Status & Type is selected and minutes are entered for the relevant tab(s).
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  • Need help? Click the chat button in the bottom-right corner of the screen to contact our support team.

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