Before you start
Access is permissions-based. If you can’t see Time & Attendance or Adjust Hours, ask a Company Admin.
Steps
Open Time & Attendance
Go to Time & Attendance from the main navigation.
2. Filter and find the employee
Use Dates, Only Show Relief Workers, and Location to narrow results.
Search by name using Search Term, then click the employee’s name to open their timesheet.
3. Open Adjust Hours
In the timesheet, click the three dots in the Actions column.
Select Adjust Hours to open the modal.
4. Set Undertime (Clock-in / Clock-out tabs)
Clock-in tab: If the employee arrived late, set Status to Undertime and enter the total minutes late & select Type.
Clock-out tab: If the employee left early, set Status to Undertime and enter the total minutes early & select Type.
Add Notes as needed.
5. Save changes
Click Save (green).
The timesheet updates to reflect the adjustments.
Tips
Use Undertime only for genuine lateness/early departures; keep On Time for compliant events.
Add concise Notes (e.g., “traffic incident” or “left for appointment”) for audit clarity.
Troubleshooting
Don’t see Adjust Hours: You may lack permissions or not be on the employee’s timesheet view.
Save is disabled: Ensure a Status & Type is selected and minutes are entered for the relevant tab(s).
Need help? Click the chat button in the bottom-right corner of the screen to contact our support team.