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How to add an expense to a historical (already paid) shift

Use this guide to record an expense against a past shift that’s already been paid, then approve it for payment.

Sarah Murray avatar
Written by Sarah Murray
Updated over 2 weeks ago

Steps

  1. Open the Shifts screen

    • Go to Shifts from the main navigation.

    • In the left panel select Booked/Worked.

2. Filter to find the shift (recommended):

  • Date range

  • Job type

  • Region

  • Add filter (for additional options)

3. Open the shift details
Find the relevant shift and click the shift date (it’s a hyperlink) to open the details page.

4. Add a new expense
On the right side, locate Pending Payment / Approved Payments.

  • Click Add Expense.

  • In the pop-up, choose an Expense Type (e.g., Public Transport).

  • Enter the Amount.

  • (Optional) Upload a receipt and add Notes.

  • Click Save New Expense.

5. Approve the expense
The expense appears under Pending Payment.

  • Click Approve (or Approve all) to move it to Approved Payments.

Tips

  • Use Date range and locum Name/Email filters first to quickly find historical shifts.

  • Add clear Notes for audit purposes.

  • After approval, the expense will be processed according to your organisation’s payment process.

Troubleshooting

  • Can’t find the shift: Review the filters applied on the Booked/Worked section.

  • “Add Expense” not visible: Make sure you have permission to add expenses.

  • Need help? Click the chat button in the bottom-right corner of the screen to message our support team.

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