Before you start
Access is permissions-based. If you can’t add or assign shifts, ask a Company Admin.
Steps
Open Rota
Go to Rota from the main navigation.
2. Open Comparison view
Click the Comparison tab (top of the screen).
3. Locate gaps
Select the Location(s) or Region(s) you want to review.
Expand a site using the dropdown beside its name to show that location’s rota for the week.
Gap indicators by job type:
Navy “P” = live Pharmacist gap with an open shift already created.
Red “P” = Pharmacist rota gap where no open shift exists yet.
The letter changes with job type; “P” is used here as an example.
4. Identify relief availability
Click See X available relief staff (downward arrow) to view where associated relief staff are scheduled that week and their availability.
5. Create & assign the shift
Click the Red “P” to open the open shift modal.
Review Shift Details (details auto-load from the location’s configuration) and adjust if needed.
Go to Assign Person → set Employment Status = Employee → search and select the available relief staff member.
(Optional) Tick Notify Employee to inform them of the new shift.
Click Create & Publish (green).
Tips
Use Region + Job Type filters first to focus on problem areas.
If multiple gaps exist, handle the Red “P” items first (no open shift yet) to get them live quickly.
Troubleshooting
Comparison tab missing: You may lack access to multi-location views—ask a Company Admin.
No available relief staff listed: Broaden the Region/Location scope or check the job type configuration to ensure relief staff check box enabled.
Times look incorrect: Edit in the modal; site configurations vary.
Need help? Click the chat button in the bottom-right corner of the screen to contact our support team.