Steps
Open the Shifts screen
Go to Shifts from the main navigation (top‑left).
2. Choose how to view applications
In the left-hand panel under Applications, select one of the following:
Shifts – shows live shifts with applicants.
Applicants – shows all applicants for your live shifts.
3. Open the shift details
Find the shift you want to review and click the shift dates (the hyperlink) to open the shift details screen.
4. View applicants
Under the Applicants heading, you will see all locums who applied for this shift.
The number above a locum’s profile picture shows how many additional shifts they’ve applied for at this location.
5. Review the locum profile (optional)
Click the locum’s name (hyperlink), or
Select View Profile to check their details.
Use the tabs in their profile to review further information.
6. Take action on the application
Book → click the green Book button to confirm the locum for this shift.
Book All → click the green Book All button to review all of the locum’s applications at this location.
From here, either click Book All Shifts to confirm all applications, or book selected shifts individually by clicking Book beside each one.
Reject → click the grey Reject button to decline the application. A rejection modal will appear.
7. Confirm your action
If rejecting, you can add notes in the Additional Information box. Then click the red Confirm Rejection button.
If booking, once confirmed, the shift status will update to Booked. Confirmation emails will then be sent to Locum & Company Users.
Additional Information
Booking a locum through Book All will confirm them for every shift they applied for at that specific location.
If you want to assign a locum directly (without an application), use the Assign Person option within the Edit Shift modal.
Troubleshooting
Book All option not available: The locum must have applied for more than one shift at the same location for this option to appear.
Need help? Click the chat button in the bottom‑right corner of the screen to message our support team.