1. Who sets the shift rates?

This is a question we get asked all the time and the answer is straightforward. The Healthcare Organisation (Pharmacy or Optician) that posts the shift or shifts sets the rate. Locate a Locum is a technology platform that connects healthcare workers with temporary shifts. With this in mind, we facilitate the booking but in no way set the rate.

We launched our rate negotiation feature in 2020 which allows workers to negotiate rates.

2. Why are rates for the same shifts sometimes different on other agency websites?

This is also a good question, and the short answer is that we don’t know, as mentioned above the pharmacy sets the rate and in 99% of cases also posts the shift themselves using our technology.

3. What happens if my shift application is unsuccessful?

Don’t worry if your shift application is unsuccessful, it usually means that the shift has been filled internally or cover is no longer needed.

We recommend that you apply for four shifts to mitigate this. The Locate a Locum technology ensures you can never be double booked.

4. Once I complete a shift, who pays me?

This is another question we get asked all the time. The pharmacy you work for pays you for your completed shift. Each pharmacy or multiple has a different process which we have documented in detail here: https://help.locatealocum.com/en/articles/3274045-locuming-in-different-pharmacies-registering-getting-paid

5. Who do I contact if I don't get paid?

As mentioned above you will need to contact the pharmacy you worked through, the contact details for each pharmacy can be found here:

https://help.locatealocum.com/en/articles/3274045-locuming-in-different-pharmacies-registering-getting-paid

6. How do know I what PMR system a pharmacy uses?

All the systems, including the PMR system, can be found in the shift details when you click in to a shift on our app or on desktop, we have also created this guide which includes the PMR systems the large multiples use:

https://help.locatealocum.com/en/articles/4622145-pmr-systems-which-pharmacies-use-which-systems

7. Can I access PMR help guides?

Yes, if you would like more information on each PMR system you can access user guides here: https://help.locatealocum.com/en/articles/4622145-pmr-systems-which-pharmacies-use-which-systems

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