Before you start
Access is permissions-based. If you can’t add shifts or see Open Shifts, ask a Company Admin.
Steps
Open Rota
Go to Rota from the main navigation.
2. Filter the view (optional)
Narrow by Dates, Location, Job Types, or Labels to find the correct day.
3. Add an open shift
In the Open Shifts row for the chosen date, hover over the + and click Add Shift.
4. Complete the shift details
Shift Details: set times, Job Type, and other core info.
Assign Person (optional): leave unassigned to keep the shift open for applications, or assign directly to an employee/locum.
Shift Notes (optional): add instructions (e.g., access, dress code).
Shift Requirements (optional): add any requirement the worker must accept before applying.
5. Create & publish
Click Create & Publish (green). The open shift appears under Open Shifts for workers to view and apply.
Tips
Keep Shift Notes concise and practical (parking, keyholder info, contact on arrival).
If the shift is urgent, consider Increasing Hourly Rate or enabling Negotiations (per your settings) to boost responses.
Troubleshooting
Can’t see “Add Shift” in Open Shifts: You may lack permissions check with a Company Admin.
Applicants aren’t seeing the shift: Confirm it’s published & the Job Type/Location is correct.
Details need editing after publish: Click the shift cell to reopen and adjust, then save.
Need help? Click the chat button in the bottom-right corner of the screen to contact our support team.