Locate a Locum

Factors that Influence Locum Rates

Use this guide to book multiple locum applicants in one action from the Shifts screen.

How to Multi-Book Locums

Stevie McIntyre

Sarah Murray

Jonny Clarke

Getting Started, How To's and Troubleshooting

Marketplace: Employer Help

This step by step guide will help you through the sign up process and posting your first shift to the locum marketplace

Employers - Signing up & Getting started

What is Locate a Locum and how does the system work? How do I book a locum?

How does Locate a Locum work?

Getting Started

Use this guide to bulk message locums from the People screen.

How to Send Communication to Locums (in-app or email)

Use this guide to update the hourly rate for one or multiple live shifts.

How to Edit a Shifts Hourly Rate

Group existing shifts into a single block so locums can book them together. Blocks can be Optional (locums choose some shifts) or Mandatory (locums must take the full block). Blocks…

How to Create a Block of Shifts

Use this guide If a shift within a block is no longer needed, you can cancel it individually without removing the entire block.

How to Cancel a Single Shift within a Block

Use this guide If a block of shifts is no longer required, you can cancel the entire block at once. This action removes all shifts within the block.

How to Cancel a Block of Shifts

If you no longer want a shift to be part of a block, you can remove it. The removed shift will be republished as an individual shift and remain available…

How to Remove a Shift from a Block

You can update a block’s settings at any time by changing the block type (Optional vs Mandatory) or splitting the block back into individual shifts.

How to Edit a Blocks Settings

You can assign an entire block of shifts directly to a locum. This ensures the locum is booked for all shifts within the block.

How to Assign a Block of Shifts

You can edit an individual shift within a block without affecting the other shifts. This allows you to update details such as time, rate, and requirements etc.

How to Edit a Single Shift within a Block

When a locum applies for a block of shifts, you can review their application prior to booking them into the block.

How to Book a Locum for a Block of Shifts

Use this guide to republish one or more live shifts so they’re re-advertised to locums.

How to Republish a Live Shift

Use this guide to approve timesheet hours and set a Payroll Status for employees.

How to approve hours & assign payroll status (employee timesheets)

Use this guide to record a No Show on an employee’s timesheet and set a Payroll Status.

How to Add ‘No Show’ to an Employee's Timesheet

Use this guide to mark late clock-ins or early clock-outs as Undertime on an employee’s timesheet.

How to Adjust Hours on an Employee's Timesheet to "Undertime"

Use this guide to record Overtime for work done before a scheduled start or after a scheduled end.

How to adjust hours to “Overtime” on an employee’s timesheet

Use this guide to start and end a break after you’ve already clocked in for your shift.

How to Clock in & Out for a Break

Use this guide to add a shift that was arranged outside Locate a Locum and approve it for payment. Structured to match your Fin-optimised Help Centre template.

How To Add an Externally Booked Shift for Payment

Use this guide to record an expense against a past shift that’s already been paid, then approve it for payment.

How to add an expense to a historical (already paid) shift

Use this guide to change a locum’s Instant Book status (globally or for specific locations).

How to Enable or Disable Instant Book for a Locum as an Employer.

Use this guide to configure Leave Settings for your organisation, including General Settings and Bulk Add Absences.

Leave Settings — general defaults & bulk add absences

This guide shows how to request a cancellation for a booked shift in the mobile app.

How to cancel a booked shift in the app (Locums)

Use this guide to manage agencies in Agency Manager—add a new agency/contact, set booking fees, and control report access.

Agency Manager (add agencies, contacts, fees, report access)

Use this guide to update company-level settings in Company Manager.

Company Manager

You can configure Expense Types in the LAL platform to control how locums submit expenses. This includes creating new expense types, editing existing ones, and deleting those no longer required.

How to Manage Expense Types

Use this guide to configure your public Landing Page (branding, colours, content, CTAs, and optional forms)

Landing Page Settings

Use this guide to create a store Location and configure Details, Payments, Opening Times, Rates/Breaks, Notes, then manage Events, Requirements, and Computer Systems.

How to add and configure a new location

Use this guide to configure Leave Types (create new, update settings, or delete).

Leave Types — create, edit, and delete

Use this guide to add, edit, or delete compliance requirements for Locums.

Manage Locum Compliance requirements

Use this guide to add, edit, or delete Payment Configurations on the LAL platform.

Manage Payment Configurations (add, edit, delete)

A complete guide on how to make edits to the ‘Payroll Categories’ section of the LAL platform.

Payroll Categories

Use this guide to create and manage Regions—including associating locations, setting an Approval Rate, and capping Negotiations.

Configure Regions (add locations, approval rate, negotiations)

Use this guide to review the auto-generated roles on the LAL platform and edit role permissions (or create a new role, then configure its permissions).

How to edit Roles & Permissions (and create new roles)

Use this guide to update Clock-In Settings (general rules, thresholds, notices) for your organisation.

Clock-In Settings — configure company clock-in rules

Use this guide to check a locum’s compliance documents before confirming a booking.

How to Review Locum Documents Prior to Booking

Use this guide to block a locum so they cannot view or apply for any future shifts with your company.

How to block a locum (prevent future viewing/applications)

How to view & book Applicants

Learn how to negotiate a shift rate in the app, submit a proposed rate, respond to counter or final offers, withdraw from negotiation, and understand when a negotiated shift becomes…

How to negotiate a shift rate in the app

You can control whether locums can negotiate shift rates by enabling or disabling the Rate Negotiation feature on individual shifts.

How to Enable or Disable Rate Negotiation for a Shift

Updating Location Settings

Billing & Audit Activity

How to Get the Most Value from Your Locums

Reviewing a locum's renewal credential documents

How To's

I registered my pharmacy but I didn't get any email to confirm and I'm not able to log in

I've registered for the first time but can't log in

How do I report a locum for poor performance?

What if a locum's performance is poor?

I have posted shifts but haven't had any applications yet, what can I do to attract locums?

Why does my shift not have any applications?

What happens if a locum is a no show? What should I do if the staff notify me that the locum hasn't turned up.

What if a locum doesn't turn up for a shift?

Market Rate Guidance

LAL Unlimited Subscription Plan FAQs -Lite, Growth & Advanced

We are proud to have launched our new Compliance module. This one stop shop lets you manage your locums and employees compliance credentials all in one place.

Product Update: Compliance

Shift Rate Intelligence

Paris Katsionas

Troubleshooting

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